Brand Certified
The Groom Room Darlington
3.1(27 reviews)
Certified by The Groom Room Darlington • May 24, 2026
Business Details
Darlington Retail Park, Darlington, County Durham
DL1 4PU, United Kingdom
Certified by The Groom Room Darlington • May 24, 2026
+44 3452 668591
Certified by The Groom Room Darlington • May 24, 2026
https://community.petsathome.com/groom-room/darlington/
Certified by The Groom Room Darlington • May 24, 2026
About
Certified by The Groom Room Darlington • May 24, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StorePets at Home Ltd
Pets Grooming (previously known as The Groom Room Darlington) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Darlington, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Darlington trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Darlington • May 24, 2026
The Groom Room Darlington
Darlington Retail Park, Darlington, County Durham
DL1 4PU, United Kingdom
Hours
Certified by The Groom Room Darlington • May 24, 2026
MondayClosed
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Reviews
3.1
27 reviews
5 stars
14
4 stars0
3 stars0
2 stars
2
1 star
11
- RHRiley Higbee4 days ago5.0Went yesterday to get our Pomeranian puppy’s first groom. Even though he was nervous and a little scared they did a fantastic job grooming him. We will be coming back frequently and Would highly recommend
- LCLydia ChiltonApr 11, 20265.0My italian greyhound puppy had a fantastic experience here with Megan. My puppy can be a little nervous but Megan was super sweet, calming and completely put Winnie (and me!) at ease. Thank you for making her first nail trim experience so positive 😊
- LNLiam NJan 16, 20261.0Moody staff that clearly don’t want to be there. Went to take my dog for a nail trim with the response ‘not today as you can see we’re busy and I finish in an hour’. When I asked about booking for future via the app was told that service is not available through the app but did not give advice on whens best to walk in or if can do via phone. Rude
- LCLesley Cain-MetcalfApr 22, 20232.0Don't bother. You could do a better job yourself. Cicker spaniel came out looking no different, apart from her body.
Frequently Asked Questions About The Groom Room Darlington
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Darlington?
You can easily book a grooming appointment via their online booking system at thegroomroom.co.uk.
What grooming services are available at The Groom Room Darlington?
They offer a wide range of grooming services including dog grooming, nail clipping, puppy grooming, and spa treatments tailored to your pet's needs.
What are the opening hours of The Groom Room Darlington?
The Groom Room Darlington is open Monday to Saturday from 9:00 AM to 6:00 PM, Thursday until 7:00 PM, and Sundays from 8:00 AM to 4:30 PM.
What payment options are accepted at The Groom Room Darlington?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is it allowed to stay with my dog during the grooming session?
For the safety of all dogs and customers, owners are not permitted to stay with their pet during grooming.
What happens if I arrive late to drop off or pick up my dog?
If you arrive late, let the salon know as soon as possible. They may try to fit you in, but if you arrive more than 15 minutes late, your appointment may no longer be available. Late pick-up incurs a £5 charge for every 30 minutes beyond the collection time.
How does The Groom Room Darlington ensure customer and pet safety during COVID-19?
They prioritize safety with COVID measures in place. Details can be read on their website, showing how they keep you and your pets safe and how you can help when visiting.
What nearby stores can I visit before or after grooming my pet at The Groom Room Darlington?
Nearby stores include Pets at Home, Bensons for Beds, TK Maxx, Home Bargains, and Furniture Village, offering a variety of shopping options for pet supplies, home goods, and more.
Are there any nearby dining options near The Groom Room Darlington?
Yes, nearby dining options include KFC Darlington - Yarm Road and Toby Carvery, convenient for grabbing a meal before or after your visit.
How can I get to The Groom Room Darlington using local amenities?
Located inside Pets at Home at Darlington Retail Park on Yarm Rd, The Groom Room is close to stores like ScS Sofas and Wren Kitchens, making it easy to find while shopping in the area.
Brand Certified Facts from The Groom Room Darlington
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Certified May 24, 2026Yext Knowledge Graph
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